At Jorihaviaelora, we provide customer assistance for inquiries related to our online furniture store. Please use the contact information below to reach us regarding product details, existing orders, website issues, or general questions.
1. Contact Information
Email: contact@jorihaviaelora.com
Phone: +1 352-284-7163
Address: 462 Winners Cir, Lady Lake, FL 32159, US
Opening Hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)
2. General Questions
For general inquiries about our website or shopping procedures, please describe your question clearly and provide any relevant details needed to help us understand your request.
3. Product Information Assistance
For questions about a furniture item, please include the product name or product page URL and identify the specifications you would like clarified, such as dimensions, materials, finish, or listed features. Product information is based on the details available on the applicable product page.
4. Order Inquiry Requirements
For inquiries about an existing order, please provide your order number and the email address associated with the purchase. We may request additional information when reasonably necessary to locate the order and address your inquiry.
For your security, do not send passwords, full payment card numbers, card security codes, or other sensitive authentication information by email.
5. Website Feedback and Issue Reporting
If you encounter an error, broken link, or unclear information on our website, please provide the relevant page URL and a brief description of the issue. This information helps us identify and review the reported content.
6. Response Times and Information Security
We review inquiries during our stated business hours and aim to respond as promptly as reasonably possible. Response times may vary depending on the nature of the inquiry and the volume of requests received. An immediate response is not guaranteed.
Please provide only the information necessary to process your request. Personal information submitted through our contact channels will be handled as described in our Privacy Policy.
7. Additional Assistance
If your inquiry concerns shipping, returns, refunds, or order cancellation, please review the applicable policy on our website for the relevant terms. If you need further clarification, contact us using the details provided above.
We appreciate your inquiry and will review your request based on the information available and the nature of the matter.
8. Contact Us
Address: 462 Winners Cir, Lady Lake, FL 32159, US
Phone: +1 352-284-7163
Email: contact@jorihaviaelora.com
Opening hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)